How It Works

Velour Clothing Exchange is a buy/sell/trade store that buys clothing directly from the public. At Velour you can buy clothing in our store, sell your gently used clothing to us for cash or trade your items for store credit. 


Drop Off

Bring in up to 25 items any day we are open (Tuesday - Sunday) no appointment necessary. Please ensure the items are in a bag, off hangers and freshly laundered, free of odours, rips, tears, spots and stains. We will only select items that are in season, on-trend and/or 60s-90s vintage. We are currently only accepting Fall / Winter items. 

Sorting

Your items will be sorted within 2 weeks of your drop off. The items we do not select will be set aside to pick up for up to 2 weeks from the sort date. You may also choose to have your items donated to charity. Please note, items we do accept cannot be returned.

Cash or Credit

Payment

Choose between receiving cash at 20% of the selling price or in-store credit at 40% of the selling price of the clothing items we accept. The selling prices of clothing are non-negotiable

After your items have been sorted, you will receive an e-mail indicating the amount you will receive in cash or credit. If you choose cash, the cash will be sent to you by e-transfer. If you choose to use in-store credit, we will maintain a record on your account that you can use at any time and that does not expire.


Trading or selling your items with us makes room in your closet for new clothing, and we are one of the few stores in Calgary who buy vintage clothing. Each item we accept is bought upfront which means you don’t have to wait for your items to sell before you get paid. We are not a standard consignment store, however we will consign selected high-end items at our discretion. Give your unworn or gently used clothing a new home and keep them out of landfills.


Brands we DO NOT accept :

  • Ardenes
  • Bluenotes
  • Costa Blanca
  • Dynamite
  • Forever 21
  • Garage
  • George
  • I love H81
  • Joe Fresh
  • Le Chateau
  • La Senza
  • Old Navy
  • Merona
  • Mossimo (Target)
  • Rickis
  • Seduction
  • Siren
  • Urban Behaviour
  • Xhilaration
  • Basics (eg. plain t-shirts, plain tank tops, etc.)

Return Policy

Due to the nature of our business, all sales are final.