Exchange


How It Works

Velour Clothing Exchange is a buy/sell/trade store that buys clothing directly from the public. At Velour you can buy clothing in our store, sell your gently used clothing to us for cash or trade your items for store credit. 

Drop Off

Bring in a minimum of 10 items any day we are open, no appointment necessary. Please ensure the items are in a bag, off hangers and freshly laundered, free of odours, rips, tears, spots and stains. We will not accept any items that have not been freshly washed, and bags that you bring your items in will not be returned.
We are now accepting Fall / Winter items. We will only select items that are in season, on-trend and/or 60s-90s vintage. Please take a moment to view our lookbook / online store to familiarize yourself with the styles we accept and our price points. We are currently not accepting items.

Seasons

Spring / Summer: February 1st - June 30th
Fall / Winter: August 1st - November 30th

Sorting

Your items will be sorted within 3 weeks of your drop off. We do not sort on the spot. You may select to pick up the items we do not select to sell or donate the items to Women in Need Society. If you select to pick up, the items we do not select will be set aside to pick up for up to 2 weeks from the sort date. Please note, items we do accept cannot be returned and if your drop off is over the equivalent of 1 garbage bag you must select to donate due to limited storage.

Cash or Credit

Choose between receiving cash at 20% of the selling price or in-store credit at 40% of the selling price of the clothing items we accept. The selling prices of clothing are non-negotiable.

Please note: We reserve the right to factor the cost of cleaning / repairs into your cash or credit balance. If we select items that are considered out-of-season, you will receive 10% in cash or 20% in credit for those items.

Payment

After your items have been sorted, you will receive an email indicating the amount you will receive in cash or credit. If you choose cash, the money will be sent to you via e-transfer. If you choose to receive in-store credit, we will add the amount to your customer account that you can use anytime, online or in-store, and does not expire.

Brands and items we DO NOT accept: 

  • American Eagle
  • Ardenes
  • Banana Republic
  • Bluenotes
  • Boohoo
  • Brandy Melville
  • Costa Blanca
  • Dynamite
  • Forever 21
  • Gap
  • Garage
  • George
  • H&M
  • I love H81
  • Jacob
  • Joe Fresh
  • Le Chateau
  • La Senza
  • Old Navy
  • Merona
  • Mexx
  • Mossimo (Target)
  • Rickis
  • RW&Co
  • Seduction
  • Siren
  • Tristan
  • Urban Behaviour
  • Xhilaration
  • Jewellery
  • Basics (eg. plain t-shirts, plain tank tops, etc.)
  • Formalwear (eg. prom dresses, suits, wedding dresses, etc.)
  • Workout Wear (eg. yoga pants, basic leggings, sports bras, track shoes etc.)

 

Why consign at Velour?

Trading or selling your items with us makes room in your closet for new clothing, and we are one of the few stores in Calgary who buy vintage clothing. Each item we accept is bought upfront which means you don’t have to wait for your items to sell before you get paid. We are not a standard consignment store, however we will consign selected high-end items at our discretion. Give your unworn or gently used clothing a new home and keep them out of landfills.